Privacy Policy

At Uptown Pokies, we value the privacy of our users and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services. By accessing or using the Uptown Pokies website, you agree to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

When you visit our website or interact with our services, we collect information to provide you with the best possible experience. This information can be categorized as follows:

Personal Information:

  • Account Information: When you create an account, we collect personal details such as your name, email address, phone number, date of birth, and residential address.
  • Payment Information: For transactions, we may collect your payment details, such as credit card information, bank account numbers, or other payment methods you choose.

Non-Personal Information:

  • Cookies and Tracking Technologies: Uptown Pokies uses cookies to track your activity on our website. Cookies are small data files stored on your device that help us improve your user experience and analyze website traffic.
  • Usage Data: This includes details about how you access and use our website, such as your IP address, browser type, and pages visited. This information is automatically collected through tracking technologies to help improve our services.

2. How We Use Your Information

We use the collected information in various ways to enhance your experience and provide you with personalized services. Some of the key uses of your data include:

  • Account Management: To create, maintain, and manage your account, ensuring that you have access to our services.
  • Payment Processing: To process transactions securely, including deposits, withdrawals, and payments for services.
  • Marketing and Promotions: With your consent, we may send you promotional emails and notifications about special offers, bonuses, or new games. You can opt out of these communications at any time.
  • Customer Support: To address your inquiries, resolve issues, and provide assistance with any problems you may encounter while using our services.
  • Improving Services: To analyze user behavior, identify trends, and improve our website and overall service quality.
  • Legal Compliance: We may use your information to comply with legal obligations, such as preventing fraud or verifying the age and identity of our users.

3. How We Protect Your Information

At Uptown Pokies, safeguarding your personal data is a top priority. We use a combination of technical, administrative, and physical security measures to protect your information from unauthorized access, loss, misuse, or alteration.

  • Encryption: All sensitive data, such as payment details, is encrypted using industry-standard protocols to prevent unauthorized access during transmission.
  • Secure Servers: We store your data on secure servers with restricted access to prevent unauthorized personnel from viewing or accessing your information.
  • Access Control: Only authorized employees have access to your personal data, and they are required to maintain confidentiality.
  • Regular Audits: We conduct regular security audits to ensure that our data protection practices meet or exceed industry standards.

4. Sharing Your Information

We understand that you may have concerns about sharing your personal data, and we take every precaution to protect your information. Uptown Pokies does not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information under certain circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are required to keep your data confidential and use it only for the purposes of providing services to us.
  • Legal Requirements: If required by law or in response to legal requests (such as subpoenas or court orders), we may disclose your personal information to authorities to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, but we will notify you in advance if this occurs.

5. Cookies and Tracking Technologies

Uptown Pokies uses cookies and similar technologies to enhance your experience on our website. Cookies are small data files that are placed on your device to track your browsing activities and preferences.

  • Types of Cookies Used:
    • Necessary Cookies: These are essential for the proper functioning of the website and cannot be disabled.
    • Performance Cookies: These cookies help us analyze website usage and improve performance.
    • Targeting Cookies: These cookies are used to provide personalized advertisements and offers based on your preferences.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on the website and limit certain functionalities.

Our website may contain links to third-party websites or services. Please be aware that this Privacy Policy applies only to Uptown Pokies and does not cover third-party websites. We encourage you to review the privacy policies of any third-party websites before sharing any personal information with them.

7. Your Rights and Choices

As a user, you have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: If you believe that any of the information we hold is inaccurate or incomplete, you have the right to request corrections.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
  • Opting Out: You can opt out of receiving marketing emails and notifications at any time by following the unsubscribe instructions in the communication or contacting our support team.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us through the contact details provided in this Privacy Policy.

8. Age Restrictions

Uptown Pokies is committed to complying with the laws and regulations related to age restrictions in online gambling. Our services are only available to individuals who are of legal age to gamble in their jurisdiction. We may require users to provide proof of age before accessing certain features or services. If we discover that a user is under the legal age, we will immediately close their account and remove their personal data.

9. Updates to This Privacy Policy

Uptown Pokies reserves the right to update or amend this Privacy Policy at any time. If we make changes, we will post the updated policy on our website and notify you if necessary. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please do not hesitate to contact us: